Executives See No AI ROI Despite Productivity Gains

TL;DR. Many executives report that AI investments are not yet delivering expected returns, despite individual worker productivity increases. - Uber's COO Andrew Macdonald noted implicit gains, but no direct correlation to substantial new consumer features. - Over 1,000 Anthropic customers now spend more than million annually on Claude 3 models. - Most firms still face challenges translating AI adoption into broader organizational financial benefits. - This mirrors historical patterns of general-purpose technologies initially showing delayed productivity impacts.

• Most executives find AI investments are not meeting ROI expectations.
• Individual engineers using AI tools like Claude Code report increased productivity and output.
• Organizational-level gains from AI are not proportionally realized by companies like Uber.
• The phenomenon is compared to the 'productivity J-curve' seen with past general-purpose technologies, like electrification.

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